Practical guidance for running technology well.

Plain-language guides on AI, security, and everyday IT for small businesses. Written by the people who do the work.

  • Onboarding4 min read

    The employee offboarding checklist most businesses skip

    When someone leaves, their access should leave with them. A practical checklist for removing accounts, recovering data, and handing off work cleanly.

    Read the guide
  • Google WorkspaceIn progress

    Moving your team to Google shared drives

    Why files in personal My Drive folders cause problems later, and how to move to shared drives cleanly.

  • Microsoft 365In progress

    Shared mailboxes, groups, or distribution lists?

    Three Microsoft 365 features that look similar and behave very differently. When to use each.

  • CybersecurityIn progress

    Rolling out multi-factor authentication without the headaches

    How to turn on MFA for the whole team in a week, with fewer lockouts and fewer complaints.

  • AI guidanceIn progress

    Five practical AI use cases for a 20-person office

    Where AI is saving real time in small businesses today, and where it isn't worth the subscription.

  • CybersecurityIn progress

    Security awareness training that people don't hate

    Short, relevant, and respectful of people's time. What good training looks like.

  • CybersecurityIn progress

    What phishing looks like now

    Today's phishing messages are polished and personal. A short guide for your team on what to look for and what to do.

  • PlanningIn progress

    Budgeting for technology replacement

    A simple way to plan computer, server, and network replacement so it never surprises you.

  • Small-business ITIn progress

    Do you still need a server in the office?

    Some businesses do. Many don't. Questions to ask before your next hardware refresh.

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